We’re sorry to hear that your Friend’s arrival has been delayed! If your tracking information seems stuck, here are a few steps you can take to help locate your package.

1. Check with Your Local Postal Service

Once the package leaves the hub, tracking updates may stop until it reaches the destination country. We recommend checking with your local postal service (e.g., Australia Post, Canada Post) to see if they can track the package using the original tracking number (such as USPS). Many local postal services can provide more detailed tracking once the package arrives in your country.

2. Contact Support

If you haven’t received a tracking number, please reach out to us at [email protected], and we’ll be happy to provide it. Our support team can assist in locating your package or giving you further instructions.

3. Track Locally

Make sure to use your local postal service’s tracking tools to see if your package can be located through their system. In many cases, they can offer more detailed insights once the package has entered your country’s postal system.

We hope that with this information, your Friend will soon arrive or get back on track to you. Thank you for your patience!