Skip to main content

Payments and invoices

Mohsin avatar
Written by Mohsin
Updated over 2 months ago

Accepted payment methods

When you buy Omi Unlimited or devices on omi.me, both from website or in app, you can pay with:

  • Credit/debit card (Visa, Mastercard, Amex and other major cards)

  • PayPal

  • Google Pay (express checkout)

  • Crypto – USDC



View and download invoices

  • After you buy a device or subscription, you’ll get order and payment confirmation by email.

  • Keep these emails as your receipt/proof of purchase, especially for returns or support.

  • If you need a formal invoice or tax document, contact Support with your order number and they can help generate or resend it.


Failed payments: what happens and how to fix

If a payment fails (new purchase or renewal):

  1. Check your card/PayPal/Google Pay/crypto details and try again.

  2. Try a different payment method if possible.

  3. If your order doesn’t go through or your plan doesn’t upgrade, contact Support (Discord help channel at discord.omi.me or [email protected]) with a screenshot of the error and your email address.

Did this answer your question?