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Payments and invoices

Hugo A. avatar
Written by Hugo A.
Updated this week

Accepted payment methods

When you buy Omi Unlimited or devices on omi.me, both from website or in app, you can pay with:

  • Credit/debit card (Visa, Mastercard, Amex and other major cards)

  • PayPal

  • Google Pay (express checkout)

  • Crypto – USDC



View and download invoices

  • After you buy a device or subscription, you’ll get order and payment confirmation by email.

  • Keep these emails as your receipt/proof of purchase, especially for returns or support.

  • If you need a formal invoice or tax document, contact Support with your order number and they can help generate or resend it.


Failed payments: what happens and how to fix

If a payment fails (new purchase or renewal):

  1. Check your card/PayPal/Google Pay/crypto details and try again.

  2. Try a different payment method if possible.

  3. If your order doesn’t go through or your plan doesn’t upgrade, contact Support (Discord help channel at discord.omi.me or [email protected]) with a screenshot of the error and your email address.

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