Omi works with several third-party AI wearables — Limitless Pendant, Plaud Note / NotePin, Friend, Bee, Fieldy and others.
In almost every case, fixing problems follows this pattern:
Reset and put the device into pairing mode.
Forget it in your phone’s Bluetooth settings.
Reconnect it from inside the Omi app using the Connect button.
Below are device-specific tips plus general troubleshooting for connection and transcription.
Third-party device not detected by Omi
Make sure Bluetooth is ON, then follow the steps for your device.
Limitless Pendant
Put the pendant in pairing mode (hardware factory reset)
Make sure it’s unplugged and not showing a solid red light.
If it shows solid red, hold the button for 10+ seconds until the red light turns off.
Do a fast double-press on the button:
First: quick tap and release.
Second: immediately press and hold (very little pause).
Keep holding until you see a purple light.
When purple disappears, release.
You should then see a solid blue light → factory-reset and ready to pair.
Forget old Bluetooth entries
On your phone, open Bluetooth settings.
Find the old Limitless Pendant entry and Forget / Remove it.
Pair inside the Omi app
Open the Omi app.
Tap Connect (top-left).
Select your Limitless Pendant and confirm.
Keep it very close to your phone until it connects.
Friend Pendant
Prepare the device
Make sure Friend is charged.
Turn it on so the status light (red/blue) is visible.
In your phone’s Bluetooth settings, find Friend and Forget / Remove it.
Pair inside Omi
Open the Omi app.
Tap Connect (top-left on the home screen).
When Friend appears in the list, tap it and follow the on-screen steps.
Keep the device close until pairing completes.
Plaud Note / NotePin
Put Plaud into pairing mode
Turn the device on.
Press and hold the main Record button until the LED starts flashing white → Bluetooth pairing mode.
If Plaud was already paired to your phone, go to Bluetooth settings and Forget / Remove it.
Pair inside Omi
Check that Bluetooth is ON.
Open the Omi app.
Tap Connect (top-left).
Select your Plaud Note / NotePin and follow the on-screen instructions.
Keep it near your phone until pairing finishes.
Bee
Put Bee into pairing mode
Make sure Bee is charged and powered on.
Press the main/middle button 5 times in a row (quickly).
Wait for Bee’s pairing indicator (flashing pattern) to show it’s ready to connect.
If it was paired before, Forget / Remove Bee from your phone’s Bluetooth list first.
Pair Bee with Omi
Turn Bluetooth ON on your phone.
Open the Omi app.
Tap Connect (top-left).
Select Bee in the list and follow the steps.
Keep Bee close to the phone while pairing.
Fieldy and other wearables
For Fieldy and other supported AI wearables mentioned on Omi’s site and announcements, the pattern is:
Use the device’s own manual to put it into Bluetooth pairing mode.
On your phone, Forget / Remove any old Bluetooth entries for that device.
Open the Omi app → Connect (top-left) and select the device from the list.
If your device is officially supported and still never shows up after this pattern, grab screenshots and contact Support.
Connection keeps dropping
Try this:
Keep phone and device close
Most third-party wearables stream live audio to your phone (no full offline sync yet in some cases).
If the phone moves away, Bluetooth can drop and recording stops.
Don’t force-close Omi
Keep the Omi app open (foreground or background).
Swiping it away / force-closing it will stop streaming.
Check battery optimizations (especially on Android)
Turn off aggressive battery saver / optimization for Omi so the OS doesn’t kill the app in the background.
One phone at a time
Make sure the wearable is not paired to multiple phones at once.
Remove old Bluetooth pairings on other devices if needed.
Re-pair cleanly
Put the device back into pairing mode (using the device-specific steps above).
Forget it from Bluetooth.
Pair again inside the Omi app via Connect.
If the device stays connected in its own app but always drops with Omi even with good battery and close distance, send details (device model, OS, distance, what you were doing) to Support.
Transcripts don’t appear in the app
If the third-party device shows as connected in Omi but you don’t see Conversations:
Check that Omi actually sees a recording session
The pendant must be connected in the Omi app, not just in system Bluetooth.
Omi should show an active recording/session at the top of the screen while it’s capturing audio.
Look in the right place inside Omi
Confirm if the transcripts are displaying on the Home Screen.
New recordings first appear as Conversations with transcript and summary.
From there, Omi may create Tasks and Memories automatically.
Check permissions and app status
Make sure Omi has microphone permission on your phone.
Confirm the app is not paused or killed in the background while you expect it to capture.
Device-side behavior
Some wearables need you to start recording with their button or app (Plaud, Bee, etc.).
Make sure the device itself indicates it is recording (LED / vibration), not just connected.
Try a short, controlled test
Sit in a quiet place.
Start a recording on the wearable (and/or in Omi, depending on device).
Speak clearly for 20–30 seconds, then stop.
Wait a bit and check if a new Conversation appears in Omi.
If recordings clearly exist on the device, but never show up as Conversations in Omi after you’ve checked pairing and permissions, it’s likely an integration issue. Collect:
Device model
Firmware (if visible)
Omi app version
Time of a test recording
…and send it to Support or the official Omi community so the team can debug it.